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Shipping & Returns

SHIPPING

We ship via various USPS services depening on the size of your order. The shipping option is a flat rate per order regardless of the number of DVDs in the order.  The rates are $4.00 domestic and $16 international.  We strive to get orders out within 1 or 2 days of payment, but it can take longer at times depending on volume.   Please inquire if you have not received your order promptly.

RETURNS POLICY

All DVD sales are final.  DVDs may not be returned.

DEFECTIVE DISC?

If you suspect a "defective" disc please check your player settings and make sure your machine has the latest updates from its manufacturer. If necessary, try the suspected disc on another player. We use only professional replicators; therefore, defective discs are very rare. If the disc still won’t play, please contact us within five days of receipt with the problem to secure a return authorization number and send the disc back for inspection. If we determine that the disc is indeed defective,we will resend a new disc or refund, including the cost of your return postage. However you must first obtain return authorization approval prior to returning your disc.

DEFECTIVE PACKAGE?

If the disc is okay but the print packaging and/or case is damaged in transit, we will provide a new case and sleeve only upon evidence of the damage. Please email a picture of the damage to zeusdvds@comcast.net.